Assistant Store Manager - Fletcher, NC

United Grocery Outlet; Fletcher (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

United Grocery Outlet is seeking an Assistant Store Manager for the Knoxville area. This role supports the Store Manager in day-to-day retail operations and assumes store control in the manager's absence.

The candidate will ensure policy compliance, staff supervision, inventory control, and customer satisfaction while maintaining store standards and security.

Qualifications

• Excellent customer service and problem solving.
• Ability to read and interpret general business information.
• Strong written and verbal communication.

Responsibilities

• Provide excellent customer service and address inquiries.
• Maintain adherence to company policies and regulations.
• Plan work schedules and assign duties to staff.
• Coordinate promotions and merchandise displays.
• Ensure clean, organized store environment.
• Supervise and train associates; perform tasks as needed.
• Manage cash, inventories and daily sales records.

Skills

Customer service

Policies compliance

Scheduling

Leadership

Training

Cash handling

Education

AA degree or equivalent

Job description

3rd Key Manager - Knoxville, TN (Chapman Hwy)

JOB TITLE: ASSISTANT STORE MANAGER Department: Stores Reports To:Store Manager

SUMMARY

An Assistant Store Manager provides support to the Store Manager in the day to day operations of the retail grocery store; is entrusted with keys to the store; promotes the general welfare of the store and assumes full control of the store in the absence of the Store Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provides excellent customer service. Answers customer’s complaints or inquiries.
• Maintains and enforces all company policies and procedures & state and federal regulations.
• Arrives on time and as scheduled for work.
• Plans and prepares work schedules and assigns associates to specific duties.
• Coordinates sales promotion activities and prepares or directs the preparation of merchandise displays..
• Maintains a clean and neat store appearance at all times.
• Supervises associates’ work; trains associates and performs the work of associates as needed.
• Ensures compliance of employees with established security, safety, policies, procedures, sales and recordkeeping procedures and practices.
• Takes inventories, orders merchandise, reconciles cash with sales receipts, keeps operating records, and prepares daily record of transactions.
• Reconciles inventory records. Investigates and resolves inventory discrepancies.
• Responsible for asset protection and management including cash control; merchandise control, bank deposits, and securing the store.

SUPERVISORY RESPONSIBILITIES: Under the direction of the Store Manager, assists with the hiring, training and supervision of subordinates in accordance with the company’s policies & procedures and applicable state and federal regulations.

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QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from management, subordinates, customers, suppliers and the general public..

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS: Must hold a valid driver’s license.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to: use hands to finger, handle, and feel; talk and hear. The associate frequently is required to stand, walk, and reach with hands and arms. The associate is occasionally required to sit; climb and balance; stoop, kneel, crouch, crawl; taste and smell. The associate must regularly lift and/or move up to 35 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; and vibration. The noise level in the work environment is usually moderate.