3PL Partnerships & Supply Chain Program Manager

Lululemon Athletica Inc.; Ontario (CA); Hybrid; USD 112,000 - 147,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. is seeking a Senior Manager, 3PL NAM to own relationships with 3rd party distribution partners and drive SOPs, SLA alignment, and cost-effective performance across regional DCs.

You will partner with procurement, legal, and regional leaders to optimize contracts, rate structures, and data integrations. You will lead regular performance reviews, drive continuous improvement initiatives, and ensure seamless collaboration between internal teams and external partners to

Qualifications

• Bachelor-level degree or equivalent in business administration, operations, supply chain, logistics, or related field.
• Minimum of 5 years as a manager in distribution operations in a multi-channel retailer or similar environment.
• Minimum of 3 years managing 3rd party logistics providers in a fast-paced setting.
• Excellent communication to inspire and lead cross-functional teams.
• Strong IT skills including MS Office and familiarity with WMS and retail systems.
• Analytical thinker with problem-solving mindset.
• Creative, outside-the-box thinker with solutions focus.

Responsibilities

• Lead monthly/quarterly/annual reviews with 3PL DC partners.
• Develop and review SOPs with partners to ensure clear, documented processes.
• Create internal processes for budget monitoring and partner synergies.
• Support accruals processing and explain variances to budget.
• Lead SLA creation and revisions with regional leadership and partners.
• Own RFP/RFI processes for new partners with procurement.
• Maintain contract and SLA repository for the region.
• Help shape regional 3PL distribution strategy.
• Coordinate with legal, procurement and stakeholders to tailor contracts, rates, and SLAs.
• Drive initiatives to enhance capabilities and guest experience with 3PL teams.

Skills

Cross-functional leadership

People leadership

Strategic thinking

Analytical skills

WMS familiarity

MS Office

Retail systems

3PL management

Supply chain management

Distribution operations

Excellent communication

Education

Business/Operations/Supply chain or related degree

Tools

Microsoft Office

WMS software

ERP systems

Job description

lululemon Athletica Inc. is seeking a Senior Manager, 3PL NAM to own relationships with 3rd party distribution partners and drive SOPs, SLA alignment, and cost-effective performance across regional DCs.

You will partner with procurement, legal, and regional leaders to optimize contracts, rate structures, and data integrations. You will lead regular performance reviews, drive continuous improvement initiatives, and ensure seamless collaboration between internal teams and external partners to