3PL & Distribution Programs Lead

Lululemon Athletica Inc.; United States; Hybrid; CAD 160,000 - 210,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon Athletica Inc. is seeking a Senior Manager - 3PL NAM who will own relationships with 3rd party distribution center partners and build capabilities with outsourced partners to maximize results within SLAs and budget.

This role connects internal and external capabilities, serving as the primary contact for 3PL distribution partners and driving cross-functional collaboration across procurement, legal, and regional leadership.

Qualifications

• Minimum 5 years as a manager in distribution operations.
• Minimum 3 years managing 3rd party logistics providers in a fast-paced environment.
• Strong communication and cross-functional leadership.
• Proficient in MS Office and WMS/retail systems; analytical.

Responsibilities

• Drive and coordinate monthly/quarterly/annual performance reviews with 3rd party DC partners.
• Lead creation, documentation and review of SOPs with partners to ensure clear processes.
• Develop and document internal processes for budget monitoring and cross-partner synergies.
• Support regional leadership in accruals processing and explain budget variances.
• Lead SLA creation and annual revisions with regional distribution leadership and partners for rate/contract reviews.
• Lead RFP/RFI processes for new partner selections with procurement and regional leads.
• Own contract and SLA repository for the region.
• Assist in shaping lululemon’s 3rd party distribution strategy for the region.
• Coordinate with legal, procurement and internal stakeholders to tailor contracts/slas to the region while aligning globally.
• Drive initiatives between internal stakeholders and 3PL teams to enhance capabilities and throughput.
• Lead regular SLAs reviews with stakeholders and embed them into processes and performance reviews.
• Partner with global/regional teams to drive continuous improvement for 3PL performance.
• Advise on 3PL capabilities/constraints with qualitative/quantitative feedback.
• Support alignment of data integrations for internal reporting platforms.

Skills

Communication skills

Leadership

Cross-functional leadership

IT skills

Problem solving

Education

Business degree

Logistics/ops degree

Tools

Microsoft Office

WMS software

Retail systems

Job description

lululemon Athletica Inc. is seeking a Senior Manager - 3PL NAM who will own relationships with 3rd party distribution center partners and build capabilities with outsourced partners to maximize results within SLAs and budget.

This role connects internal and external capabilities, serving as the primary contact for 3PL distribution partners and driving cross-functional collaboration across procurement, legal, and regional leadership.