3PL Operations Manager: Delivery & Dispatch Lead

Temco Logistics; Youngstown (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Temco Logistics, a subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. This role emphasizes accurate scheduling, high service standards, and proactive problem solving in a fast-paced environment.

If you are organized, a strong communicator, and thrive under pressure, you will help drive efficiency and reliability across daily operations.

Qualifications

• Transportation operations experience required.
• Routing and dispatching experience required.
• Warehouse management experience required.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.

Skills

Transportation operations

Routing and dispatching

Warehouse management

Job description

Temco Logistics, a subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. This role emphasizes accurate scheduling, high service standards, and proactive problem solving in a fast-paced environment.

If you are organized, a strong communicator, and thrive under pressure, you will help drive efficiency and reliability across daily operations.