Delivery Ops Lead: Routing & Dispatch

The Home Depot, Inc.; Salem (OR); On-site; USD 75,000 - 100,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. This role emphasizes smooth daily operations, precise scheduling, and high service standards in a fast-paced setting.

You will monitor daily delivery operations, assist drivers, train new staff, manage schedules, prepare delivery manifests, and collaborate with routing and driver managers to optimize performance. Temco foster equal opportunity employment.

Qualifications

• Experience managing transportation operations and routing.
• Ability to dispatch and coordinate on-time deliveries.
• Experience overseeing warehouse operations and inventory control.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions
• Support drivers and customer service teams with real-time troubleshooting
• Train and onboard new team members
• Build, manage, and adjust office and driver schedules
• Order and maintain office supplies
• Prepare delivery manifests and ensure dispatch readiness
• Collaborate with routing and driver managers to optimize performance
• Review payroll and resolve discrepancies
• Process reschedules, cancellations, and customer service exceptions
• Oversee inbound and outbound logistics at 3PL locations
• Track recycling and waste levels and recommend operational improvements
• Track delivery exceptions and ensure timely resolution
• Monitor compliance with check-ins, paperwork, and routing standards
• Review next-day delivery plans and adjust schedules as needed
• Submit nightly operations recap reports
• Attend weekly planning and operations meetings
• Conduct inventory checks and order supplies

Skills

Transportation operations experience

Routing and dispatching experience

Warehouse management experience

Job description

Temco Logistics, a proud subsidiary of The Home Depot, is seeking an Operations Manager to support our delivery and customer service teams. This role emphasizes smooth daily operations, precise scheduling, and high service standards in a fast-paced setting.

You will monitor daily delivery operations, assist drivers, train new staff, manage schedules, prepare delivery manifests, and collaborate with routing and driver managers to optimize performance. Temco foster equal opportunity employment.