2nd Shift Service Advisor — Customer Care & Sales

Transteck, Inc; Harrisburg (Dauphin County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Uniforms

Medical Insurance

Dental and Vision

STD and LTD Insurance

401k

Job summary

Transteck, Inc. is hiring a 2nd shift Service Advisor at our Freightliner of Harrisburg dealership. The role runs Monday–Friday, 3:00 pm to 11:30 pm, serving as the main liaison between customers and our service shop.

The ideal candidate has at least one year in service, sales or customer service, with strong communication skills and the ability to sell services while ensuring customer needs are met.

Qualifications

• One years' experience in service roles, sales or customer service required.
• Strong communication and interpersonal skills are essential for the role.
• Ability to explain services and pricing clearly to customers.

Responsibilities

• Serve as the main contact between customers and the service shop.
• Sell services to customers and communicate vehicle needs to the shop.
• Conduct a visual safety inspection of customers' vehicles and address needs.
• Maintain accurate records and follow up on service progress.

Skills

Communication skills

Interpersonal skills

Customer service

Sales ability

Time management

Tools

CRM software

Job description

Transteck, Inc. is hiring a 2nd shift Service Advisor at our Freightliner of Harrisburg dealership. The role runs Monday–Friday, 3:00 pm to 11:30 pm, serving as the main liaison between customers and our service shop.

The ideal candidate has at least one year in service, sales or customer service, with strong communication skills and the ability to sell services while ensuring customer needs are met.