2nd Shift Quality Supervisor: Lead QA & Improvement

CTDI; Flower Mound (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Monthly incentive bonus

Health, dental, vision coverage

Paid holidays, vacation, sick time

401(k)

Job summary

CTDI is seeking a 2nd Shift Quality Leader to supervise QA testing and audits in our Texas distribution/warehouse operation. You will mentor staff, analyze data, and drive improvements to meet KPIs while ensuring compliance with regulatory standards.

Responsibility includes coordinating with cross-functional teams, communicating with customers, and delivering actionable reports. Associate degree preferred; Kronos/UKG familiarity is a plus.

Qualifications

• 2+ years of quality leadership in distribution/warehouse environments.
• Experience auditing processes, reporting deficiencies, and drafting work instructions.
• Capable problem-solving with a strategic, results-focused approach.
• Detail-oriented with strong organization and multi-tasking ability.
• Strong leadership and interpersonal abilities, with effective written and verbal communication.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with OSHA standards and ISO TL/9000 principles is a plus.

Responsibilities

• Supervise and coordinate incoming, in-line, and final quality control testing and processes.
• Conduct quality audits to ensure adherence to customer and internal standards.
• Perform visual and physical inspections of products and materials.
• Analyze data, generate reports, and suggest improvements to enhance quality.
• Meet or exceed daily KPIs with accurate, consistent reporting.
• Train and mentor QC staff with ongoing coaching and development.
• Communicate with customers and internal management on status and issues.
• Provide training to ensure compliance with quality standards and audits.
• Address employee relations and maintain a positive work environment.
• Collaborate with cross-functional teams to resolve quality issues.
• Ensure compliance with health and safety regulations and industry standards.

Skills

Quality leadership

Root cause analysis

5Why techniques

Auditing

Documentation

Problem solving

Communication

Presentations

Microsoft Office

Education

Associate degree preferred

Tools

Kronos

UKG

Job description

CTDI is seeking a 2nd Shift Quality Leader to supervise QA testing and audits in our Texas distribution/warehouse operation. You will mentor staff, analyze data, and drive improvements to meet KPIs while ensuring compliance with regulatory standards.

Responsibility includes coordinating with cross-functional teams, communicating with customers, and delivering actionable reports. Associate degree preferred; Kronos/UKG familiarity is a plus.