2nd Shift Dispatcher — Logistics & Customer Service

Hamilton-Ryker; Delaplain (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Direct Deposit

Medical Insurance Options

401(k)

Job summary

Hamilton-Ryker in Georgetown, KY is seeking a Dispatcher to coordinate driver schedules, communicate with customers, and ensure timely freight delivery. The role emphasizes strong communication, multitasking, and attention to safety and service quality.

The position offers a 2nd shift (Mon-Fri 4:00pm–12:30am) with overtime as needed; training may be required on 1st shift. Pay is $17.50 per hour with weekly pay and benefits options.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED.
• 7 years of stable work history.
• Excellent data entry skills.
• Previous Dispatch and/or Logistics experience.
• 2-5 years of customer service experience.
• Automotive and/or logistics knowledge is a plus.
• Must be able to multitask.

Responsibilities

• Provide professional dispatch communications with Drivers and Customers.
• Day-to-day management of assigned drivers and required paperwork for each day.
• Responsible for driver retention and coaching drivers.
• Front line customer engagement; troubleshoot delays, deadlines, breakdowns, and accidents.
• Pick-up and delivery of freight in a cost-efficient manner.
• Monitor and dispatch routes via onboard computer to coordinate service.
• Promptly respond to escalated customer calls regarding delivery concerns.
• Timely documentation and reporting of incidents and accidents; coordinate with Safety.

Skills

Dispatch experience

Data entry

Customer service

Multitasking

Education

High School diploma or GED

Job description

Hamilton-Ryker in Georgetown, KY is seeking a Dispatcher to coordinate driver schedules, communicate with customers, and ensure timely freight delivery. The role emphasizes strong communication, multitasking, and attention to safety and service quality.

The position offers a 2nd shift (Mon-Fri 4:00pm–12:30am) with overtime as needed; training may be required on 1st shift. Pay is $17.50 per hour with weekly pay and benefits options.