2nd shift Dispatcher (4:00pm – 12:30am)

Hamilton-Ryker; Delaplain (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Direct Deposit

Medical Insurance Options

401(k)

Job summary

Hamilton-Ryker in Georgetown, KY is seeking a Dispatcher to coordinate driver schedules, communicate with customers, and ensure timely freight delivery. The role emphasizes strong communication, multitasking, and attention to safety and service quality.

The position offers a 2nd shift (Mon-Fri 4:00pm–12:30am) with overtime as needed; training may be required on 1st shift. Pay is $17.50 per hour with weekly pay and benefits options.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED.
• 7 years of stable work history.
• Excellent data entry skills.
• Previous Dispatch and/or Logistics experience.
• 2-5 years of customer service experience.
• Automotive and/or logistics knowledge is a plus.
• Must be able to multitask.

Responsibilities

• Provide professional dispatch communications with Drivers and Customers.
• Day-to-day management of assigned drivers and required paperwork for each day.
• Responsible for driver retention and coaching drivers.
• Front line customer engagement; troubleshoot delays, deadlines, breakdowns, and accidents.
• Pick-up and delivery of freight in a cost-efficient manner.
• Monitor and dispatch routes via onboard computer to coordinate service.
• Promptly respond to escalated customer calls regarding delivery concerns.
• Timely documentation and reporting of incidents and accidents; coordinate with Safety.

Skills

Dispatch experience

Data entry

Customer service

Multitasking

Education

High School diploma or GED

Job description

Join the Hamilton-Ryker Team!

Job Title: Dispatcher

Location: Georgetown KY

Shift: 2nd Shift – Monday– Friday 4:00pm – 12:30am with overtime as needed May require training 1st shift 9:00am - 5:30pm

Payrate: $17.50

What you will do:

We are seeking a reliable and detail-oriented Dispatchers to coordinate driver schedules, communicate with customers, and ensure timely freight delivery. This role requires strong communication skills, multitasking ability, and a commitment to providing excellent customer service.

• Provide professional and courteous dispatch communications with Drivers and Customers
• Day-to-day management of assigned drivers. Which includes but is not limited to collecting necessary paperwork from driver to ensure day is complete and all other safety functions for drivers are managed
• Responsible for driver retention and coaching drivers
• Front line customer engagement. Which includes but is not limited to troubleshooting and problem-solving regarding issues associated with delays, inability to meet deadlines, breakdowns, and accidents
• Pick-up and delivery of all freight in the most cost-efficient manner
• Monitoring, coordination, and dispatch of routes via onboard computer in order to coordinate service and schedules
• Promptly respond to escalated customer calls regarding delivery concerns
• Timely documentation and reporting of incidents and accidents. Must coordinate with Safety department on all incident and accident procedures

What we need:

• Must be at least 18 years of age
• Must comply with client's substance abuse & background policy
• High School diploma or GED
• 7 Years of stable work history
• Excellent data entry skills
• Previous Dispatch and/or Logistics experience
• 2-5 yearscustomer service experience
• Automotive and/ or logistics knowledge is a plus
• Must be able to multitask

Why you’ll love it

• Temp to hire position based on attendance and work ethics
• Weekly Pay
• Direct Deposit
• Medical Insurance Options
• 401(k)