2nd shift Dispatcher (4:00pm – 12:30am)

Hamilton-Ryker; Georgetown (KY); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Temp to hire position

Weekly Pay

Direct Deposit

Medical Insurance Options

401(k)

Job summary

Hamilton-Ryker is seeking a 2nd shift Dispatcher in Georgetown, KY to coordinate driver schedules, communicate with customers, and ensure timely freight delivery. The role requires strong communication, multitasking, and a commitment to excellent customer service. Overtime and potential training may apply.

The position offers temp-to-hire prospects, with a pay rate of $17.50 per hour and benefits including weekly pay and medical options.

Qualifications

• Must be at least 18 years of age.
• High School diploma or GED.
• 7 years of stable work history.
• Previous dispatch and/or logistics experience.
• 2–5 years customer service experience.
• Automotive and/or logistics knowledge is a plus.
• Must be able to multitask.
• Must comply with client's substance abuse & background policy.

Responsibilities

• Provide professional and courteous dispatch communications with Drivers and Customers.
• Day-to-day management of assigned drivers and ensuring each day’s tasks are completed with safety considerations.
• Responsible for driver retention and coaching drivers.
• Front line customer engagement; troubleshoot and resolve delivery delays, breakdowns, and accidents.
• Coordinate pick-up and delivery of freight in a cost-efficient manner.
• Monitor routes via onboard computer to optimize service and schedules.
• Respond to escalated customer calls regarding delivery concerns.
• Document and report incidents and accidents; coordinate with Safety.

Skills

Multitasking

Customer service

Communication

Time management

Education

High School diploma or GED

Job description

Added - 09/15/26 2nd shift Dispatcher (4:00pm – 12:30am) Administrative Georgetown , Kentucky | Temp To Hire

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Shift: 2nd Shift – Monday– Friday 4:00pm – 12:30am with overtime as needed
May require training 1st shift 9:00am - 5:30pm

Payrate: $17.50

What you will do:

We are seeking a reliable and detail-oriented Dispatchers to coordinate driver schedules, communicate with customers, and ensure timely freight delivery. This role requires strong communication skills, multitasking ability, and a commitment to providing excellent customer service.

• Provide professional and courteous dispatch communications with Drivers and Customers
• Day-to-day management of assigned drivers. Which includes but is not limited to collecting necessary paperwork from driver to ensure day is complete and all other safety functions for drivers are managed
• Responsible for driver retention and coaching drivers
• Front line customer engagement. Which includes but is not limited to troubleshooting and problem-solving regarding issues associated with delays, inability to meet deadlines, breakdowns, and accidents
• Pick-up and delivery of all freight in the most cost-efficient manner
• Monitoring, coordination, and dispatch of routes via onboard computer in order to coordinate service and schedules
• Promptly respond to escalated customer calls regarding delivery concerns
• Timely documentation and reporting of incidents and accidents. Must coordinate with Safety department on all incident and accident procedures

What we need:

• Must be at least 18 years of age
• Must comply with client's substance abuse & background policy
• High School diploma or GED
• 7 Years of stable work history
• Previous Dispatch and/or Logistics experience
• 2-5 yearscustomer service experience
• Automotive and/ or logistics knowledge is a plus
• Must be able to multitask

Why you’ll love it

• Temp to hire position based on attendance and work ethics
• Weekly Pay
• Direct Deposit
• Medical Insurance Options
• 401(k)