Entry-Level Customer Service & Sales Coordinator

Optimum Retail Dynamics; Davison (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

Optimum Retail Dynamics in Davison, Michigan, is seeking a Customer Service & Sales Coordinator. This entry-level position serves as the main liaison between the firm’s clients and consumers, focusing on assisting individuals in selecting appropriate products and services. You will be trained in all essential customer service and sales techniques.

The role includes following up on customer leads, resolving issues, and maintaining open communication with management. Ideal candidates are personable and positive, with a proactive approach to problem-solving.

Qualifications

• Highly personable, outgoing and positive team member.
• Comfortable interacting with consumers daily and following up sales leads.
• Basic computer skills and technical proficiency.

Responsibilities

• Follow up on assigned customer leads and business prospects daily.
• Deliver exceptional customer care and resolve any issues or complaints.
• Hire, train, and develop other team members.

Skills

Personable and outgoing

Problem-solving mentality

Basic computer skills

Job description

Optimum Retail Dynamics in Davison, Michigan, is seeking a Customer Service & Sales Coordinator. This entry-level position serves as the main liaison between the firm’s clients and consumers, focusing on assisting individuals in selecting appropriate products and services. You will be trained in all essential customer service and sales techniques.

The role includes following up on customer leads, resolving issues, and maintaining open communication with management. Ideal candidates are personable and positive, with a proactive approach to problem-solving.