Multi-Agency 911 Dispatcher - Police/Fire/EMS (24/7)

Regional 911 Intake Solutions; Norris (SD); On-site; USD 45,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for White River, SD. Dispatchers coordinate emergency responses across police, fire, and medical services, processing calls and assigning radio resources in a combined communications environment.

Applicants should understand diverse response procedures, priorities, and training boundaries. The role involves working nights, weekends, and potential overtime within the agency’s schedules and requirements.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies provide cross-training; others require prior dispatch experience.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and hazards.
• Apply procedures to prioritize and route calls.
• Dispatch appropriate units per approved response plans.
• Coordinate incidents needing multiple emergency services.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for White River, SD. Dispatchers coordinate emergency responses across police, fire, and medical services, processing calls and assigning radio resources in a combined communications environment.

Applicants should understand diverse response procedures, priorities, and training boundaries. The role involves working nights, weekends, and potential overtime within the agency’s schedules and requirements.