24/7 Security Operations Dispatcher – Retail Center

Allied Universal; Los Angeles (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Excellent Benefits

Career Progression

InstantPay

Weekly pay

Job summary

Allied Universal is hiring a Security Operations Retail Center Dispatcher in Downtown LA. The SOC Dispatcher ensures smooth information flow from the SOC to security management for 24/7 monitoring, with responsibilities in alarm and CCTV monitoring, call handling, and multi-channel dispatch.

The role requires a high school diploma, strong reporting, and the ability to work under pressure, with excellent benefits and career progression available.

Qualifications

• High school diploma or equivalent required.
• Licensing requirements may apply per state/local laws.
• Ability to analyze, report, prioritize tasks, and work under pressure.
• Experience with IT/security systems and effective communication.

Responsibilities

• Monitor alarms and CCTV to detect security events.
• Handle telephone calls and operate IP-based telephone system.
• Dispatch via radio; log communications for incident tracking.
• Issue and collect incident reports; coordinate with SOC staff.
• Ensure timely response to incidents and proper documentation.

Skills

Alarm monitoring

CCTV monitoring

Phone handling

Radio dispatch

Incident reporting

Communication with IT/Security

Coordination with SOC

Education

High school diploma or equivalent

Tools

IP-based telephone system

Radio consoles

Job description

Allied Universal is hiring a Security Operations Retail Center Dispatcher in Downtown LA. The SOC Dispatcher ensures smooth information flow from the SOC to security management for 24/7 monitoring, with responsibilities in alarm and CCTV monitoring, call handling, and multi-channel dispatch.

The role requires a high school diploma, strong reporting, and the ability to work under pressure, with excellent benefits and career progression available.