24/7 Security Console Operator – CCTV & Incident Response

Olgoonik; White Oak (MD); On-site; USD 36,000 - 40,000; Full time

Job summary

Olgoonik is seeking a Console Operator for the FDA Command Center in Maryland. Responsibilities include monitoring security systems, responding to alarms, and coordinating with security staff to ensure rapid incident response.

The role requires availability for day, evening, or midnight shifts, including nights, weekends, and holidays. Qualifications include fluent English, the ability to read and write technical documentation, and proficiency with Microsoft Office tools (Word, Excel, Access,

Qualifications

• Fluent in English and able to read, write, and comprehend technical documentation.

Responsibilities

• Maintains a shift log documenting activities, alarms, dispatches, and incident responses.
• Receives calls for service, directs callers according to procedures, and coordinates with other offices.
• Operates and monitors security systems to respond to alarms and incidents promptly and effectively.
• Monitors CCTV cameras and directs security personnel during incidents.
• Prepares written incident reports and communicates with FDA representatives as needed.

Skills

Fluent English

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook / E-mail

Tools

Word

Excel

Access

E-mail

Job description

Olgoonik is seeking a Console Operator for the FDA Command Center in Maryland. Responsibilities include monitoring security systems, responding to alarms, and coordinating with security staff to ensure rapid incident response.

The role requires availability for day, evening, or midnight shifts, including nights, weekends, and holidays. Qualifications include fluent English, the ability to read and write technical documentation, and proficiency with Microsoft Office tools (Word, Excel, Access,