24/7 Security Command Center Operator

Olgoonik; Maryland; On-site; USD 36,000 - 40,000; Full time

Job summary

Olgoonik seeks a Console Operator for FDA security operations in Silver Spring, MD. The role requires monitoring BAS, CCTV, IMS, and related systems 24/7, with shifts including days, evenings, and overnights.

The position emphasizes incident response, alarm handling, and coordination with guards and authorities. Candidates should be able to work irregular hours, maintain logs, and communicate effectively.

Qualifications

• Fluent in English with ability to read, write, and comprehend technical documentation.
• Excellent written and oral communication skills.
• Proficient with MS Office Suite (Word, Excel, Access, Email).

Responsibilities

• Maintains a shift log documenting activities, alarms, and responses.
• Receives calls and inquiries, routes to proper authorities.
• Notifies FDA contacts of discrepancies after hours.
• Operates security systems and monitors CCTV and alarms.
• Directs guards and police as needed during incidents.
• Provides written incident reports and maintains records.

Skills

English fluency

Communication skills

MS Office

Security operations

Tools

Microsoft Office

Job description

Olgoonik seeks a Console Operator for FDA security operations in Silver Spring, MD. The role requires monitoring BAS, CCTV, IMS, and related systems 24/7, with shifts including days, evenings, and overnights.

The position emphasizes incident response, alarm handling, and coordination with guards and authorities. Candidates should be able to work irregular hours, maintain logs, and communicate effectively.