24/7 Restaurant Busser

Monarch-Casino-Resort-Spa-1; Black Hawk (CO); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401(k) matching

Paid time off

Holidays

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado, invites a 24/7 Restaurant Busser to join our team. You will help prepare dining rooms, support wait staff, and maintain clean, inviting tables in a fast-paced resort environment. This role is full-time, with shifts that vary and include weekends.

We offer competitive benefits and opportunities within our esteemed property known for luxury gaming, dining, and spa experiences. A passion for guest satisfaction and teamwork will thrive here.

Qualifications

• Excellent guest service and communication skills.
• Ability to speak and write English clearly.
• Ability to stand for duration of shift and lift up to 45 lbs.
• Ability to work in a fast-paced, high-volume environment.

Responsibilities

• Prepares dining room for guests by cleaning and clothing tables; setting decorations, condiments, napkins, service plates, and utensils.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses.
• Supports wait staff by setting-up and replenishing condiment stands and bus stations.
• Closes dining facility by cleaning chairs and tables; sweeping floors and removing trash.
• Assists with seating guests, answering phones, and handling back-up tasks as needed.

Skills

Guest service

Communication

English proficiency

Reading comprehension

Stamina

Job description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.Job Title: 24/7 Restaurant BusserSalary/Shift: $16 + tipsStatus: Full TimeShift: VariesMonarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.ResponsibilitiesPrepares dining room for guests by cleaning and clothing tables; setting decorations, condiments, napkins, service plates, and utensils.Protects establishment and guests by adhering to sanitation and safety policies.Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.Supports staff by serving as a back-up – seating guest, operating registers and answering phones.Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Informs management of guests concerns at all times.Other duties as assigned.QualificationsAbility to work in high volume, sometimes loud ever-changing environment.Must possess excellent guest service and communication skills with the ability to deal with guests.Excellent listening skills, presentation skills, and people skills.Ability to speak and write English.Ability to communicate information through spoken words and sentences that others will understand.Ability to read and understand information and instructions presented in writing.Must be able to stand for duration of shift.Must be able to bend, stoop and continuously use hands.Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs.Ability to work all shifts including weekends and holidays when needed.Successfully pass a pre-employment criminal background check and drug screen.Must be at least 16 years of age.BenefitsEnhanced health, dental, and vision insurance, along with a flexible spending account.Education, tuition, and certification reimbursement (up to $6,000 per calendar year).Growth opportunities available across four different restaurants.Access the team dining hall with one free hot meal per shift.Company-matched 401k.Paid time off and six observed holidays.Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.An estimated salary for this position would be:We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.