Barista

Monarch-Casino-Resort-Spa-1; Black Hawk (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Company-matched 401k

Paid time off

Holidays (six observed)

Job summary

Monarch Casino Resort Spa in Black Hawk, CO is seeking a Barista for overnight shifts. You will greet guests, take and deliver beverage orders, and enter orders into the POS system while maintaining a clean coffee lounge area and assisting with stocking duties.

In this position you will handle cash, communicate guest feedback to management, and employ up-selling techniques to boost revenue. The role offers benefits, growth opportunities, and a supportive team environment within a premier resort.

Qualifications

• Greet guests and take beverage orders promptly.
• Enter all orders into the POS system accurately.
• Handle cash and perform stocking duties as assigned.

Responsibilities

• Greet guests and take/deliver beverage orders accurately.
• Enter orders into POS in a timely manner.
• Keep tables and lounge area clean; stock outlet as needed.
• Work with management to relay guest feedback and issues.
• Promote upselling to increase revenue.

Skills

Greet guests

Take beverage orders

Enter orders into POS

Cash handling

Stock outlet

Tools

POS system

Job description

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.Job Title: BaristaSalary: $20 + TipsShift: OvernightStatus: Full TimeMonarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.ResponsibilitiesGreet guests, accurately take and deliver beverage orders in a timely manner, and enter all orders into the POS system.Clear and clean tables in the coffee lounge area and maintain cleanliness throughout the shift.Handle cash accurately, perform assigned stocking and cleaning duties, and check with the manager when the shift is completed.Communicate effectively with management about guest feedback and any issues that arise.Promote positive guest relations, assist guests as needed, handle products properly to reduce expenses, and use suggestive up-selling to increase revenue.QualificationsGreet guests, take and deliver beverage orders promptly, and accurately enter orders into the POS system.Clear and clean tables, maintain cleanliness, and stock the outlet as needed.Handle cash accurately and communicate effectively with management about guest feedback and any issues.Work well both individually and as part of a team, checking with the manager upon shift completion.Promote positive guest relations, suggestive up-sell to increase revenue, and manage product handling to reduce expenses.BenefitsEnhanced health, dental, and vision insurance, along with a flexible spending account.Education, tuition, and certification reimbursement (up to $6,000 per calendar year).Growth opportunities available across four different restaurants.Access the team dining hall with one free hot meal per shift.Company-matched 401k.Paid time off and six observed holidays.Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.An estimated salary for this position would be:We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.