24/7 Restaurant Busser

Monarch Black Hawk, Inc.; California (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Tuition reimbursement

Company-matched 401k

Paid time off

Six holidays

Bus transportation subsidy 80%

One free hot meal per shift

Job summary

Monarch Casino Resort Spa in Black Hawk, Colorado, is hiring a 24/7 Restaurant Busser for a full-time, varying schedule. You’ll prepare dining rooms, assist staff, and ensure smooth service, with upside potential from tips and rewards.

The position requires excellent guest service, strong English communication, and the ability to stand long hours. Benefits include health coverage and growth opportunities within the casino resort.

Qualifications

• Must be able to stand for the duration of shift and handle high-volume service.
• Excellent guest service, communication, and English language skills.
• Ability to read and understand written instructions and menus.
• Willingness to work weekend and holiday shifts when needed.
• Pass pre-employment background check and drug screen.

Responsibilities

• Prepare dining room by cleaning and setting tables and condiments.
• Assist wait staff by stocking condiment stands and bus stations.
• Support seating guests, operating registers, and answering phones as needed.
• Maintain table settings, refill water, and address spills promptly.
• Close dining area by cleaning and tidying floors and surfaces.

Skills

Guest service

Communication

English ability

Stamina

Teamwork

Reading & writing

Job description

Job Title

24/7 Restaurant Busser

Salary & Shift

$16 + tips per shift

Contract & Hours

Full Time, Varies

Location

Monarch Casino Resort Spa, Black Hawk, Colorado

45 minutes west of downtown Denver.

About the Company

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging. We are a premium destination rated by AAA as a Four Diamond resort, boasting 23 floors filled with 516 luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45 table games. Spa Monarch carries the #2 Hotel Spa rating from USA Today’s Readers Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.

Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.

Responsibilities

• Prepares dining room for guests by cleaning and clothing tables; setting decorations, condiments, napkins, service plates, and utensils.
• Protects establishment and guests by adhering to sanitation and safety policies.
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
• Supports wait staff by setting-up and replenishing condiment stands, trash container liners, and bus stations.
• Supports staff by serving as a back-up – seating guest, operating registers and answering phones.
• Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Informs management of guests concerns at all times.
• Other duties as assigned.

Qualifications

• Ability to work in high volume, sometimes loud ever-changing environment.
• Must possess excellent guest service and communication skills with the ability to deal with guests.
• Excellent listening skills, presentation skills, and people skills.
• Ability to speak and write English.
• Ability to communicate information through spoken words and sentences that others will understand.
• Ability to read and understand information and instructions presented in writing.
• Must be able to stand for duration of shift.
• Must be able to bend, stoop and continuously use hands.
• Ability to push and pull up to 25 lbs and occasionally up to 45 lbs.
• Ability to work all shifts including weekends and holidays when needed.
• Successfully pass a pre-employment criminal background check and drug screen.
• Must be at least 16 years of age.

Benefits

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available across four different restaurants.
• Access to the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays.
• Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com.
• As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

Equal Opportunity Employer

Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Additional Information

An estimated salary for this position would be: We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride.

We’re passionate about supporting your growth with clear career paths, ongoing training, and ample chances for internal promotion. Our friendly environment encourages respect, camaraderie, and a true sense of family. Plus, with competitive wages, fantastic benefits, and flexible scheduling, we aim to help you balance work and life seamlessly. Being part of the Black Hawk community means more than just a job—it’s about creating meaningful connections and making a positive impact. From personalized onboarding to fun workplace events, we ensure your experience with us is nothing short of exceptional.

Monarch Casino Resort Spa in Black Hawk, Colorado, is a luxury resort and casino that combines high-energy gaming with sophisticated amenities. Our resort features 516 elegant rooms with mountain views, over 60,000 square feet of gaming space, a rooftop spa with treatments and an infinity pool, 4 of Colorado's best restaurants, and event spaces for entertainment and celebrations. Founded to redefine hospitality in a small-town setting, we are part of Monarch Casino & Resort, Inc., with a mission to create memorable experiences for guests and opportunities for Team Members.

We are committed to community engagement, supporting local organizations and sustainability practices. At Monarch, our culture emphasizes integrity, high standards of excellence, and team empowerment through training and career development. We aim to be a destination that nurtures aspirations, fosters relationships, and sets industry standards.

We may not be the biggest casino company, but we are the strongest.