24/7 Property Access & Guest Services Specialist

Access Management Group; Ellijay (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Access Management Group in Ellijay, GA, seeks a Property Access Services Specialist to support the 24/7 Hub, monitor access systems, verify guest authorizations, and assist residents and visitors.

You will collaborate with the Welcome Host team at the gate to ensure secure, efficient operations, resolve access discrepancies, and maintain professional service in every interaction.

This role requires strong communication, attention to detail, and the ability to work varied shifts.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to follow procedures and maintain attention to detail.
• Ability to work evenings, weekends, overnight hours, and holidays.

Responsibilities

• Monitor property access systems and gate activity.
• Verify guest authorizations and property access permissions.
• Assist with processing guest entries and resident access requests.
• Operate access software and update guest or resident information.
• Report system issues to the manager.
• Provide professional customer service to residents, guests, and vendors.

Skills

Customer service

Communication

Attention to detail

Shift flexibility

Tech proficiency

Tools

Access control software

Security monitoring software

Gate system

Job description

Access Management Group in Ellijay, GA, seeks a Property Access Services Specialist to support the 24/7 Hub, monitor access systems, verify guest authorizations, and assist residents and visitors.

You will collaborate with the Welcome Host team at the gate to ensure secure, efficient operations, resolve access discrepancies, and maintain professional service in every interaction.

This role requires strong communication, attention to detail, and the ability to work varied shifts.