24/7 Operations Center Lead — Crisis Response & Reporting

US Federal Emergency Management Agency; Maynard (MA); On-site; USD 98,000 - 130,000; Full time

Job summary

US Federal Emergency Management Agency (FEMA) Maynard MERS detachment seeks a proven leader for a 24/7 operations center. You will oversee real-time analysis and reporting to senior leadership, directing a dedicated watch staff and ensuring timely, coordinated response to emergencies.

Qualified candidates will have substantial experience leading 24/7 operations, coordinating with leadership, and scheduling staff to meet mission requirements in a high-stakes environment.

Qualifications

• Specialized experience in leading 24/7 operations centers.
• Experience directing day-to-day activities of a 24-hour emergency watch.
• Experience scheduling and monitoring staff to accomplish mission goals.

Responsibilities

• Lead and manage a 24/7 operations center performing analysis and reporting for senior leadership.
• Direct day-to-day activities of an assigned staff in a 24-hour emergency watch.
• Direct, schedule, and monitor subordinates to achieve the mission of the 24/7 operations center.

Skills

24/7 operations leadership

analysis and reporting

staff management

coordination with senior leadership

Job description

US Federal Emergency Management Agency (FEMA) Maynard MERS detachment seeks a proven leader for a 24/7 operations center. You will oversee real-time analysis and reporting to senior leadership, directing a dedicated watch staff and ensuring timely, coordinated response to emergencies.

Qualified candidates will have substantial experience leading 24/7 operations, coordinating with leadership, and scheduling staff to meet mission requirements in a high-stakes environment.