Assistant Operations Officer

Federal Emergency Management Agency

Maynard (MA)

On-site

USD 121,000 - 157,000

Full time

3 days ago

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Job summary

The Federal Emergency Management Agency in Maynard, MA seeks a senior Operations Leader to manage the MERS Operations Center (MOC). You will supervise rotating shift personnel responsible for 24-hour emergency information, alerting, deployment planning, and coordination services.

Responsibilities include directing, scheduling, and monitoring ten specialists; preparing movement plans for rapid deployment to disaster scenes; supporting senior leadership with analysis and reporting during

Qualifications

Experience leading a 24/7 operations center.
Ability to supervise rotating shift personnel and coordinate teams.
Background in emergency management and incident response.
Strong reporting and liaison skills with senior leadership.

Responsibilities

Supervise rotating shift personnel in 24-hour operations.
Direct, schedule and monitor work of subordinates in MOC.
Prepare and monitor movement plans for rapid deployment.
Coordinate deployment of equipment and personnel to scenes.
Provide analysis and reporting to leadership during events.

Skills

Operations leadership

Shift supervision

Emergency management

Team coordination

Job description

Department: Department of Homeland Security
Location: Maynard, Massachusetts
Hiring Path: Fed Transition
Number of Openings: 1
Security Clearance: Sensitive Compartmented Information

This position is located in Response and Recovery, Response Directorate, Disaster Emergency Communication Division, Maynard MERS detachment. The ideal candidate will have experience in leading and managing a 24/7 operations center performing analysis and reporting of natural and man-made events requiring the review and reporting to senior leadership and employees.

Key Responsibilities

What will I do in this position if hired? In this position, you will serve in the detachment's MERS Operations Center (MOC).

Typical assignments include: Being responsible for the supervision of rotating shift personnel who provide 24-hour-a-day emergency information, alerting, deployment planning, and coordination services Directing the work of ten Operations Specialists assigned to shifts covering 24-hour-a-day operations Preparing and monitoring movement plans and itineraries for the rapid deployment of equipment and personnel to disaster scenes.

Supervising rotating shift personnel who provide 24-hour-a-day emergency information, alerting, deployment planning, and coordination services. Directing, scheduling, and monitoring the work of subordinates in accomplishing the mission and functions of the MERS Operations Center. Preparing and monitoring movement plans and itineraries for the rapid deployment of equipment and personnel to disaster scenes and other events. What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites.

All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.

Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

Requirements & Education

No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the \"requirements\" section of this announcement.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select \"Benefits.\" Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Which agency is hiring for this position?

This position is with Federal Emergency Management Agency, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $120548 – $156715/yr.

What security clearance is required?

This position requires a Sensitive Compartmented Information security clearance.

What is the application deadline?

Applications close on 2026-10-15.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.