24/7 On-Call Data Center Operations Engineer

Socket.dev; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Socket.dev is seeking an experienced Data Center Operations Engineer to join our mission-critical campus in Austin. This hands-on role supports live facilities and helps bring new capacity online safely, coordinating with internal teams and external vendors.

You will operate and maintain live data hall environments, troubleshoot cooling and power systems, review SOPs, and act as the primary liaison with the data center provider.

Qualifications

• 5+ years hands-on data center operations experience.
• In-depth knowledge of MEP systems such as switchgear, UPSs, generators, PDU and chillers.
• Strong understanding of data center cooling and electrical redundancy.
• Experience with direct liquid cooling and CDUs.
• Proficient with BMS/EPMS systems.
• Ability to read drawings and walk job sites.
• Excellent communication and problem-solving.
• Willingness to work nights/weekends and on-call.

Responsibilities

• Operate and maintain live data center environments with inspections and incident response.
• Troubleshoot cooling, power, controls, and monitoring at cabinet to facility level.
• Support CDUs, RDHx units, and direct liquid cooling; perform maintenance tasks.
• Monitor operations with BMS; investigate anomalies and escalate with context.
• Review and improve SOPs, EOPs, and MOPs with internal teams and vendors.
• Plan preventative and reactive maintenance; supervise critical work; ensure return to service.
• Liaise with data center providers and coordinate on-site vendors.
• Support construction and commissioning for new data halls; review drawings/submittals; witness tests; turnover.

Skills

5+ years experience

Troubleshooting

Communication

Problem solving

Self-starter

On-call readiness

Independent worker

Prioritization

Night/weekend shifts

Education

Engineering degree or equivalent

Tools

BMS/EPMS

Direct liquid cooling

Job description

Socket.dev is seeking an experienced Data Center Operations Engineer to join our mission-critical campus in Austin. This hands-on role supports live facilities and helps bring new capacity online safely, coordinating with internal teams and external vendors.

You will operate and maintain live data hall environments, troubleshoot cooling and power systems, review SOPs, and act as the primary liaison with the data center provider.