24/7 Medical Messaging Specialist

Holy Redeemer; Pennsylvania; On-site; USD 32,000 - 48,000; Full time

Job summary

Redeemer Health is seeking a receptionist to handle a high volume of emergency and routine calls, taking accurate messages for physician offices and inputting them into our Amtelco system. You will prioritize, dispatch, and maintain on-call schedules with precision, while following directions from physicians and staff.

Ideal candidates will have 1–2 years in office, telephone, or customer service roles, with strong typing (35 wpm) and basic computer skills.

Qualifications

• High School diploma or equivalent.
• Fast and accurate typing, minimum 35 wpm, with basic computer knowledge.
• Excellent verbal, listening and communication skills.
• Excellent reading and comprehension skills.
• 1–2 years office, telephone or customer service experience.
• Prior healthcare experience preferred.
• Knowledge of medical terminology is a plus.
• Flexible schedule; department operates 24/7.
• Available for every other weekend and every other holiday.

Responsibilities

• Answer a high volume of emergency and routine calls promptly.
• Take accurate messages for physician offices and input into Amtelco Software Program.
• Prioritize and dispatch calls to their destination without delay.
• Update on-call information and schedules as needed.
• Follow directions from physicians and office staff.
• Perform other office duties as required.

Skills

Typing 35 wpm

Verbal communication

Reading comprehension

Customer service experience

Education

High School diploma or equivalent

Tools

Amtelco Software

Job description

Redeemer Health is seeking a receptionist to handle a high volume of emergency and routine calls, taking accurate messages for physician offices and inputting them into our Amtelco system. You will prioritize, dispatch, and maintain on-call schedules with precision, while following directions from physicians and staff.

Ideal candidates will have 1–2 years in office, telephone, or customer service roles, with strong typing (35 wpm) and basic computer skills.