24/7 Fire Dispatcher — Critical Incident Coordinator

911 Emergency Communications; Crystal Lake (IA); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Descripción de la vacante

911 Emergency Communications in Crystal Lake, IA is seeking Fire Dispatchers to coordinate responses to fires and hazards. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires organized information handling, attention to detail, and the ability to work under pressure, including overnight shifts and on-call coverage during major incidents.

Formación

• High school diploma or GED required; some employers provide training.
• Experience with computer systems, maps, and radio communication is preferred.
• Dispatchers may require fire communications training or EMS dispatch knowledge.

Responsabilidades

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Conocimientos

Organized information

Clear radio communication

Follow established plans

Computer literacy

Educación

High school diploma or GED

Herramientas

Computer systems

Maps

Radio communications

Descripción del empleo

911 Emergency Communications in Crystal Lake, IA is seeking Fire Dispatchers to coordinate responses to fires and hazards. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires organized information handling, attention to detail, and the ability to work under pressure, including overnight shifts and on-call coverage during major incidents.