24/7 EMS Dispatcher: Critical Emergency Communications

911 Emergency Communications; Santa Teresa (NM); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descrizione del lavoro

911 Emergency Communications seeks dedicated Emergency Medical Dispatchers to support urgent medical assistance requests in Santa Teresa, NM. You will gather patient and incident details, establish priorities, and coordinate EMS resources, following approved protocols and oversight requirements.

Depending on training and assignment, you may provide pre-arrival instructions and participate in quality-review activities, with shifts that may include nights, weekends, and overtime as needed.

Competenze

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.

Mansioni

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conoscenze

Active listening

Communication

Multitasking

Problem solving

Formazione

High school diploma

EMD certification

Descrizione del lavoro

911 Emergency Communications seeks dedicated Emergency Medical Dispatchers to support urgent medical assistance requests in Santa Teresa, NM. You will gather patient and incident details, establish priorities, and coordinate EMS resources, following approved protocols and oversight requirements.

Depending on training and assignment, you may provide pre-arrival instructions and participate in quality-review activities, with shifts that may include nights, weekends, and overtime as needed.