24/7 EMS Dispatcher - Coordinate Life-Saving Resources

County Emergency Communications; Mount Bethel (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Mount Bethel, PA is seeking Emergency Medical Dispatchers to support urgent medical calls. Dispatchers gather patient and incident details, determine priorities, and coordinate resources according to approved protocols.

Applicants should have a high school diploma or GED, CPR, and EMS dispatcher certification. Training may be sponsored; background checks and ongoing education are common. Overnight and weekend shifts are typical for this role.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification preferred or required per vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Mount Bethel, PA is seeking Emergency Medical Dispatchers to support urgent medical calls. Dispatchers gather patient and incident details, determine priorities, and coordinate resources according to approved protocols.

Applicants should have a high school diploma or GED, CPR, and EMS dispatcher certification. Training may be sponsored; background checks and ongoing education are common. Overnight and weekend shifts are typical for this role.