24/7 Emergency Medical Dispatcher & Dispatch Coordinator

911 Emergency Communications; Winthrop (WA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Winthrop, WA is offering Emergency Medical Dispatcher opportunities. This role involves receiving emergency calls, confirming locations, and coordinating responses according to approved protocols. Training and certification follow employer guidelines.

Employees may work overnight or rotating shifts, with overtime as required; strong communication and composure are essential for success in a high-pressure environment.

Qualifications

• High school diploma or equivalent commonly required; EMS dispatch certification may be required or sponsored.
• CPR certification and related coursework may be required; exact qualifications depend on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

911 Emergency Communications in Winthrop, WA is offering Emergency Medical Dispatcher opportunities. This role involves receiving emergency calls, confirming locations, and coordinating responses according to approved protocols. Training and certification follow employer guidelines.

Employees may work overnight or rotating shifts, with overtime as required; strong communication and composure are essential for success in a high-pressure environment.