24/7 Emergency Medical Dispatcher - Critical Dispatch

Emergency Telecommunicator Services; Wittman (MD); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Descripción de la vacante

Emergency Telecommunicator Services in Wittman, MD is seeking an Emergency Medical Dispatcher to join the 24/7 operations team. You will handle incoming medical emergency calls, verify locations, prioritize responses, and coordinate ambulance resources as needed.

The role requires strong communication, calmness under pressure, and knowledge of approved dispatch protocols. Training and certification opportunities are available and schedules may include overnight shifts.

Formación

• High School Diploma or equivalent.
• CPR certification may be required.
• Current Emergency Medical Dispatcher (EMD) certification may be required before appointment.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using medical dispatch protocols.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions as qualified.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Educación

High School Diploma or equivalent

CPR Certification

EMD Certification (EM Dispatcher)

Descripción del empleo

Emergency Telecommunicator Services in Wittman, MD is seeking an Emergency Medical Dispatcher to join the 24/7 operations team. You will handle incoming medical emergency calls, verify locations, prioritize responses, and coordinate ambulance resources as needed.

The role requires strong communication, calmness under pressure, and knowledge of approved dispatch protocols. Training and certification opportunities are available and schedules may include overnight shifts.