Emergency Medical Dispatcher - 24/7 Urgent Response

County Emergency Communications; Gallup (NM); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

County Emergency Communications in Gallup, NM seeks Emergency Medical Dispatchers to support urgent medical assistance. Distribute incidents using approved procedures, gather patient and incident details, and establish response priorities.

The role may include providing pre-arrival instructions following protocols. Applicants may need a high school diploma, CPR certification, and sponsor training; EMT/paramedic credentials are not universal requirements.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

County Emergency Communications in Gallup, NM seeks Emergency Medical Dispatchers to support urgent medical assistance. Distribute incidents using approved procedures, gather patient and incident details, and establish response priorities.

The role may include providing pre-arrival instructions following protocols. Applicants may need a high school diploma, CPR certification, and sponsor training; EMT/paramedic credentials are not universal requirements.