24/7 Emergency Medical Dispatcher – Call Triage & Dispatch

County Emergency Communications; Center Moriches (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

County Emergency Communications in Center Moriches, NY is seeking Emergency Medical Dispatchers to assist callers of medical emergencies. Using an agency-approved system, dispatchers gather patient and incident information, establish response priorities, and coordinate resources.

Most positions require a high school diploma or equivalent; CPR certification may be required and EMT/paramedic credentials vary by vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or Equivalent

CPR Certification

EMT/Paramedic Credentials (vary by vacancy)

Job description

County Emergency Communications in Center Moriches, NY is seeking Emergency Medical Dispatchers to assist callers of medical emergencies. Using an agency-approved system, dispatchers gather patient and incident information, establish response priorities, and coordinate resources.

Most positions require a high school diploma or equivalent; CPR certification may be required and EMT/paramedic credentials vary by vacancy.