24/7 Emergency Medical Dispatcher

County Emergency Communications; Eagerville (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle emergency calls in Eagarville, IL. Responsibilities include confirming locations, assessing patient conditions, and coordinating ambulance dispatch per protocols.

Role involves extended console work, potential overnight or weekend shifts, overtime, and strict adherence to medical oversight and quality procedures. Training or certification may be required by the hiring agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required; sponsorship or training may be provided.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle emergency calls in Eagarville, IL. Responsibilities include confirming locations, assessing patient conditions, and coordinating ambulance dispatch per protocols.

Role involves extended console work, potential overnight or weekend shifts, overtime, and strict adherence to medical oversight and quality procedures. Training or certification may be required by the hiring agency.