Fire Dispatcher: 24/7 Emergency Communications Specialist

911 Emergency Communications; Eagerville (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Eagarville, IL seeks an experienced Fire Dispatcher to coordinate emergency responses from a centralized dispatch center. You will receive incident reports, verify locations, alert units, and maintain continuous radio communication with responding crews.

The role requires precise data entry, adherence to established response plans, and the ability to work under pressure during emergencies.

Qualifications

• High school diploma or GED required.
• Experience with computer systems and maps is preferred.
• Fire dispatch training or EMS/incident-management coursework may be required for certain roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Radio communications

Data entry

Multitasking

Organizational skills

Education

High School Diploma

Job description

911 Emergency Communications in Eagarville, IL seeks an experienced Fire Dispatcher to coordinate emergency responses from a centralized dispatch center. You will receive incident reports, verify locations, alert units, and maintain continuous radio communication with responding crews.

The role requires precise data entry, adherence to established response plans, and the ability to work under pressure during emergencies.