24/7 Emergency Medical Dispatcher

911 Emergency Communications; Brooklandville (MD); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Brooklandville, MD is seeking Emergency Medical Dispatchers to handle critical 911 calls and coordinate ambulance responses. You will gather patient information, establish priorities, and guide responders using approved protocols.

Role requires high school diploma, CPR and EMT/dispatcher certifications as applicable, with potential training or sponsorship. Overnight and weekend shifts may apply, with comprehensive benefits and ongoing education.

Qualifications

• High school diploma or GED required.
• CPR certification required; EMS Dispatcher certification preferred or required per vacancy.
• Strong communication and multi-tasking abilities essential.

Responsibilities

• Answer emergency and non-emergency calls with calm and clarity.
• Gather location, call-back, and incident details accurately.
• Assess information and determine response priority.
• Coordinate ambulance resources per protocol.
• Provide protocol-based instructions and guidance to callers.
• Relay critical information to responders and document call data.
• Participate in quality-review activities and training.

Skills

Strong communication skills

EMS dispatcher skills

Education

High school diploma or GED

Tools

CPR Certification

EMD Certification

Job description

911 Emergency Communications in Brooklandville, MD is seeking Emergency Medical Dispatchers to handle critical 911 calls and coordinate ambulance responses. You will gather patient information, establish priorities, and guide responders using approved protocols.

Role requires high school diploma, CPR and EMT/dispatcher certifications as applicable, with potential training or sponsorship. Overnight and weekend shifts may apply, with comprehensive benefits and ongoing education.