24/7 Emergency Communications Operator

Baptist Health System, Inc.; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Baptist Health in Louisville, KY is seeking a PBX operator to join our Communications Center. This role combines customer service call center skills with emergency response to maintain a constant source of connectivity and notifications for the hospital and its outlying properties.

Operates with discretion, learns emergency notification protocols, and supports interdepartmental safety and community communications on a 24/7 basis.

Qualifications

• High school diploma or equivalent preferred.
• Call Center experience preferred.

Responsibilities

• Provide 24/7 communications support for hospital and affiliates.
• Handle emergency/disaster dispatch and information assessment.
• Ensure call connectivity and accurate data entry.

Skills

Customer service

Call center

Education

High school diploma or equivalent

Job description

Baptist Health in Louisville, KY is seeking a PBX operator to join our Communications Center. This role combines customer service call center skills with emergency response to maintain a constant source of connectivity and notifications for the hospital and its outlying properties.

Operates with discretion, learns emergency notification protocols, and supports interdepartmental safety and community communications on a 24/7 basis.