24/7 Dispatch Supervisor: Real-Time Ops Leader

Transdev North America; Springfield (VA); On-site; USD 37,222 - 43,849; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental and vision insurance

Vacation: minimum two (2) weeks

Sick days: 5 days

Holidays: 12 days

Job summary

Transdev North America is hiring a Transportation Supervisor for the Springfield location in Virginia. The role involves overseeing daily Dispatch operations in a demanding 24/7 environment, ensuring safe and efficient service delivery.

The ideal candidate should possess strong leadership skills, with three to five years of supervisory experience preferred. Benefits include competitive pay, healthcare, 401(k), and generous vacation and sick leave.

Qualifications

• Three to five years of supervisory experience preferred.
• Ability to manage multiple projects while overseeing operations.
• Strong leadership of a diverse group to achieve Dispatch goals.

Responsibilities

• Monitor Operators in service via radio and Dispatching Software.
• Provide coaching for Operators' non‑compliance issues.
• Investigate complaints and feedback to Upper Management.
• Fill in as a Dispatcher when required.

Skills

Leadership

Customer service skills

Project management

Proficiency with RideCo platform

Adaptability

Job description

Transdev North America is hiring a Transportation Supervisor for the Springfield location in Virginia. The role involves overseeing daily Dispatch operations in a demanding 24/7 environment, ensuring safe and efficient service delivery.

The ideal candidate should possess strong leadership skills, with three to five years of supervisory experience preferred. Benefits include competitive pay, healthcare, 401(k), and generous vacation and sick leave.