24/7 Data Center Batch Operations Specialist

9025 CVS Shared Services Resources LLC; Scottsdale (AZ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus opportunities

Job summary

CVS Health is hiring for a PBM Batch Operations role to provide 24x7 operational support for PBM production processing environments. You will monitor IBM Workload Scheduler, mainframe and iSeries environments, and assist with disaster recovery and incident management.

Responsibilities include batch monitoring, interventions, console support, and data center operations, with overtime as needed. A commitment to security ticket handling and documentation is essential.

Qualifications

• The role requires 24x7 production support for PBM batch workloads.
• Experience with IWS, mainframe and iSeries environments preferred.
• Overtime availability for coverage is required.

Responsibilities

• Monitor and support IWS batch processing and intervene as needed.
• Perform batch interventions: restart, hold, kill, force complete.
• Support mainframe IPL and monitor consoles across LPARs.
• Monitor RxClaim and iSeries batch environments.
• Provide PBM disaster recovery support and data center operations.
• Process security tickets and manage incidents via ServiceNow.
• Maintain operational docs and procedures for 24x7 coverage.

Skills

IWS batch processing

Mainframe operations

Batch monitoring

Data center monitoring

Incident management

Security ticket handling

Tools

IBM Workload Scheduler (IWS)

Robot Scheduler

Mainframe batch processing

RxClaim batch environments

Secure file transfer processes

Job description

CVS Health is hiring for a PBM Batch Operations role to provide 24x7 operational support for PBM production processing environments. You will monitor IBM Workload Scheduler, mainframe and iSeries environments, and assist with disaster recovery and incident management.

Responsibilities include batch monitoring, interventions, console support, and data center operations, with overtime as needed. A commitment to security ticket handling and documentation is essential.