Associate Technician, Data Center Operations | Night Shift | 10-hour shifts

CVS Health Corporation; Scottsdale (AZ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Overtime availability

Job summary

CVS Health Corporation seeks a PBM Batch Operations professional to provide 24x7 operational support for PBM production processing environments in Scottsdale, AZ. The role monitors, controls, and supports enterprise batch workloads across IBM Workload Scheduler, mainframe, and iSeries environments.

Shifts are 10-hour night rotations, with overtime as needed to ensure coverage. A comprehensive benefits package accompanies the full-time position.

Qualifications

• Must be available for 24x7 production support.
• Overnight shift schedule rotating on fixed days.

Responsibilities

• Monitor and support PBM batch processing.
• Perform batch interventions (restart, hold, kill).
• Support mainframe IPL and console monitoring.
• Monitor RxClaim and iSeries batches.
• Assist PBM Disaster Recovery and data center operations.
• Log incidents and manage ServiceNow tickets.
• Maintain operational procedures and docs.

Skills

24x7 production support

Tools

IBM Workload Scheduler

Robot Scheduler

Mainframe batch processing

RxClaim batch environments

Secure file transfer processes

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The PBM Batch Operations role is responsible for providing 24x7 operational support for Pharmacy Benefit Management (PBM) production processing environments. The position monitors, controls, and supports enterprise batch workloads, mainframe systems, iSeries environments, and associated operational processes to ensure critical pharmacy and business applications execute successfully and on schedule.

Schedule

• WorkDays: Wednesday through Saturday
• Hours: 7:00 PM to 5:00 AM AZ time

Shift Structure

• 10-hour shifts

Additional Requirement

• Must be available to work overtime as needed to provide coverage

PBM Batch Operations Functional Responsibilities

The PBM Operations environment includes responsibility for:

• Monitoring and supporting IWS (IBM Workload Scheduler) batch processing.
• Batch job interventions (restart, hold, kill, force complete).
• Mainframe IPL support.
• Mainframe console monitoring across multiple LPARs.
• RxClaim and iSeries batch monitoring.
• PBM Disaster Recovery support.
• Vendor escort activities and data center operational support.
• Data center security ticket processing.
• MIR3 paging and incident notifications.
• ServiceNow ticket management.
• Procedure verification and operational documentation updates.
• 24x7 production support coverage.

PBM Tools Commonly Supported

The PBM Batch Operations Team Supports Technologies Including

• IBM Workload Scheduler (IWSd / IWSz)
• Robot Scheduler
• Mainframe batch processing
• RxClaim batch environments
• Secure file transfer processes
• Data center operational systems and monitoring tools

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.