Associate Technician, Data Center Operations | Day Shift | 12-hour shifts

CVS Health Corporation; Scottsdale (AZ); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a PBM Batch Operations professional in Scottsdale, AZ to provide 24x7 production support for PBM batch processing environments, including IBM Workload Scheduler and mainframe tasks.

You will monitor, control and intervene batch workloads, support mainframe IPLs, and ensure critical pharmacy and business applications run on schedule. Overtime and three 12-hour shifts are required.

Qualifications

• Experience with batch operations in mainframe environments and enterprise scheduling.

Responsibilities

• Monitor and support IWS batch processing.

Skills

Batch monitoring

Mainframe support

IWS (IBM Workload Scheduler)

Data center operations

Overtime willingness

24x7 coverage

Tools

IBM Workload Scheduler (IWSd / IWSz)

Robot Scheduler

Mainframe batch processing

RxClaim batch environments

Secure file transfer

Data center monitoring tools

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The PBM Batch Operations role is responsible for providing 24x7 operational support for Pharmacy Benefit Management (PBM) production processing environments. The position monitors, controls, and supports enterprise batch workloads, mainframe systems, iSeries environments, and associated operational processes to ensure critical pharmacy and business applications execute successfully and on schedule.

Schedule:

• WorkDays: TBD

• Hours: 7 AM to 7PM AZ time

Shift Structure:

• Three 12-hour shifts

Additional Requirement:

• Must be available to work overtime as needed to provide coverage

PBM Batch Operations Functional Responsibilities

The PBM Operations environment includes responsibility for:

• Monitoring and supporting IWS (IBM Workload Scheduler) batch processing.
• Batch job interventions (restart, hold, kill, force complete).
• Mainframe IPL support.
• Mainframe console monitoring across multiple LPARs.
• RxClaim and iSeries batch monitoring.
• PBM Disaster Recovery support.
• Vendor escort activities and data center operational support.
• Data center security ticket processing.
• MIR3 paging and incident notifications.
• ServiceNow ticket management.
• Procedure verification and operational documentation updates.
• 24x7 production support coverage.

PBM Tools Commonly Supported

The PBM Batch Operations team supports technologies including:

• IBM Workload Scheduler (IWSd / IWSz)
• Robot Scheduler
• Mainframe batch processing
• RxClaim batch environments
• Secure file transfer processes
• Data center operational systems and monitoring tools

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.