24/7 Critical Parts Coordinator

Canon U.S.A., Inc.; Itasca (IL); On-site; USD 24,204 - 36,244; Full time

Job summary

Canon U.S.A., Inc. is seeking a Critical Parts Coordinator I in Itasca, Illinois. This individual will provide direct support to internal Field Service Customers concerning service parts and ensure outstanding customer service. Responsibilities include swiftly identifying and securing critical parts during customer downtime, coordinating with vendors, and ensuring timely deliveries. Candidates must possess a high school diploma or equivalent, and less than one year of related experience. The role offers an anticipated hourly rate ranging from $17.57 to $26.31.

Qualifications

• Less than one year of related experience required.
• Valid driver's license and acceptable driving record necessary.

Responsibilities

• Support Field Service Customers in service parts.
• Locate critical parts for customers during downtime.
• Provide rapid response order expediting 24x7.
• Coordinate material handling duties for critical parts.
• Ensure timely delivery and update on order statuses.
• Monitor, review, and respond to group mailbox emails.

Skills

Customer service

Problem-solving

Communication

Education

HS Diploma, GED, or equivalent experience

Job description

Canon U.S.A., Inc. is seeking a Critical Parts Coordinator I in Itasca, Illinois. This individual will provide direct support to internal Field Service Customers concerning service parts and ensure outstanding customer service. Responsibilities include swiftly identifying and securing critical parts during customer downtime, coordinating with vendors, and ensuring timely deliveries. Candidates must possess a high school diploma or equivalent, and less than one year of related experience. The role offers an anticipated hourly rate ranging from $17.57 to $26.31.