24/7 Critical Event Operator & Dispatch (Remote)

Becklar, LLC; Rexburg (ID); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Health benefits

401(k) retirement plan with companycon

Parental leave

Wellbeing perks

Generous PTO

Tuition reimbursement

Mental health support

Job summary

Becklar is seeking team members for its monitored alarm support roles, offering part-time hours (16-29/week) with starting pay at $14.50/hour and potential increases after 90 days. Opportunities for tuition reimbursement and a 401(k) match accompany comprehensive benefits.

This role emphasizes safety, customer care, and professional development in a no-sales environment. Employees enjoy a supportive, fun team culture, weekly pay, and ongoing training, with flexible scheduling including one

Qualifications

• Must be 18 years of age or older with a high school diploma or GED.
• Must be available to work Day/Early morning shifts
• Prior customer service experience preferred.
• Ability to type a minimum of 40 wpm.
• Must be able to pass a pre-employment drug test and background check.

Responsibilities

• Process alarm signals quickly, accurately and professionally while managing stressful situations.
• Dispatch the proper authorities to subscribers’ locations in emergencies, verify that help is on the way, and notify responsible parties.
• Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly.
• Accurately document all responses for the alarm on the computer.
• Learn and use new software to complete multiple tasks.
• Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

Job description

Becklar is seeking team members for its monitored alarm support roles, offering part-time hours (16-29/week) with starting pay at $14.50/hour and potential increases after 90 days. Opportunities for tuition reimbursement and a 401(k) match accompany comprehensive benefits.

This role emphasizes safety, customer care, and professional development in a no-sales environment. Employees enjoy a supportive, fun team culture, weekly pay, and ongoing training, with flexible scheduling including one