Alarm Dispatch & Customer Support Specialist

Becklar, LLC; Ogden (UT); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Tuition reimbursement

Mental health support

401(k) match

Weekly pay

No sales

Job summary

Becklar, LLC is seeking an Alarm Monitoring Associate in Ogden, UT for part-time hours (16-29 per week). Starting pay is $16.50/hour with potential to reach $17.00/hour after 90 days; grave starting pay $17.50/hour with potential to $18.00/hour after 90 days.

You will process alarm signals, dispatch authorities in emergencies, test alarms with partners, and document responses. A HS diploma and ability to type 40 wpm are required, with training and weekend/holiday shifts available.

Qualifications

• Minimum 18 years old with a high school diploma or GED.
• Able to type at least 40 wpm.
• Prior customer service experience preferred.
• Willing to work a Day/Early morning shift and weekends or alternate weekends.

Responsibilities

• Process alarm signals quickly and professionally in stressful situations.
• Dispatch authorities to subscribers' locations during emergencies and verify help is en route.
• Assist alarm company partners with alarm system tests to ensure alarms are functioning.
• Accurately document all alarm responses in the computer system.
• Learn and use new software; participate in ongoing training for professional growth.

Skills

Customer service

Typing 40 wpm

Attention to detail

Calm under pressure

Education

High school diploma or GED

Job description

Becklar, LLC is seeking an Alarm Monitoring Associate in Ogden, UT for part-time hours (16-29 per week). Starting pay is $16.50/hour with potential to reach $17.00/hour after 90 days; grave starting pay $17.50/hour with potential to $18.00/hour after 90 days.

You will process alarm signals, dispatch authorities in emergencies, test alarms with partners, and document responses. A HS diploma and ability to type 40 wpm are required, with training and weekend/holiday shifts available.