24/7 Casino IT Technician: Tech Support & Systems

Noo-Kayet Investments

Kingston (WA)

On-site

USD 32,000 - 43,000

Full time

47 hours ago

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Job summary

The Point Casino & Hotel is seeking a dependable IT Technician to join our Information Technology team. You will provide hands-on technical support across a fast-paced, 24/7 gaming and hospitality environment.

Responsibilities include troubleshooting, installation, maintenance, and IT assistance across the property, collaborating with vendors and staff to ensure reliable technology systems and support for gaming, hotel, and other departments.

Qualifications

High school diploma or equivalent.
Two years of computer operations or technical experience, technical school certification, or an equivalent combination of education and experience.
Working knowledge of computer hardware, software, and basic networking concepts.
Strong troubleshooting and problem-solving skills.
Ability to prioritize multiple tasks in a fast-paced environment.
Excellent communication and customer service skills.

Responsibilities

Provide first-level technical support for hardware, software, network, and system-related issues.
Diagnose and resolve technical problems in a timely and professional manner.
Troubleshoot computers, printers, peripherals, network connectivity, software applications, and other technology equipment.
Respond to service requests and prioritize issues based on operational needs.
Provide support throughout the property, including gaming, hotel, food and beverage, administration, and other departments.