24/7 AV Support & Safety Navigator

Talkpush; Chandler (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive holiday pay

Vacation time

Sick time

Health insurance

401k

Life and Disability Insurance

Employee Assistance Program

Referral Incentive Program

Pet insurance discounts

Free snacks

Job summary

TaskUs is seeking candidates for on-site roles in our operations focusing on safety, problem solving, and collaboration with autonomous vehicles. The position emphasizes a 24x7 schedule, demanding attention to detail and strong customer service skills.

Competitive pay, health insurance, and an array of benefits are provided. Employees enjoy vacation and sick time, 401k options, life and disability insurance, and an Employee Assistance Program, with a focus on a collaborative, supportive culture

Qualifications

• Strong focus on safety and attention to detail.
• Excellent problem-solving and decision-making skills.
• Ability to work effectively in a fast-paced, ever-changing environment.
• Strong customer service, de-escalation, communication and interpersonal skills with 2 years experience.
• At least 3 years driving experience on public roads.
• Adaptability to new technologies and processes.
• Ability to self-correct and learn from previous mistakes.
• Maintain safety compliance certifications.
• Ability to stay focused and seated for multiple hours at a time.
• Ability to multitask in dynamic situations.
• Schedule flexibility to support a 24*7 operation including holidays.
• Valid driver's license with 3 years of driving experience and a clean driving record.
• Ability to pass background, drug, and employment checks.
• Be part of a pioneering team shaping the future of transportation.
• Contribute to enhancing safety and efficiency on the roads.
• Work in a collaborative and supportive environment.

Responsibilities

• Navigational Assistance: Guide AVs through challenging situations, such as blocked streets, narrow lanes, and private driveways, ensuring efficient and safe navigation.
• Decision Making: Collaborate with AVs to optimize driving paths, considering factors like lane closures and traffic conditions.
• Safety Oversight: Monitor AV behavior and intervene when necessary to prioritize safety and avoid potential hazards.
• Human-Machine Interaction: Maintain effective communication with AVs to ensure seamless cooperation and timely responses.
• Problem Solving: Adapt to dynamic road conditions and rapidly address unexpected challenges.
• Continuous Learning: Contribute to the improvement of AV technology by analyzing past performance and identifying opportunities for optimization.
• Safety Compliance: Ensure adherence to all relevant safety regulations and certifications.

Skills

Safety awareness

Problem solving

Decision making

Customer service

De-escalation

Job description

TaskUs is seeking candidates for on-site roles in our operations focusing on safety, problem solving, and collaboration with autonomous vehicles. The position emphasizes a 24x7 schedule, demanding attention to detail and strong customer service skills.

Competitive pay, health insurance, and an array of benefits are provided. Employees enjoy vacation and sick time, 401k options, life and disability insurance, and an Employee Assistance Program, with a focus on a collaborative, supportive culture