24/7 911 Dispatcher — Calm, Precise Emergency Response

911 Emergency Communications; Granby (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

911 Emergency Communications in Granby, MO is seeking qualified emergency dispatchers to connect callers with public safety responders. The role involves handling emergency and nonemergency calls, confirming details, and coordinating police, fire, or medical resources in fast-paced environments.

Responsibilities include accurate data entry in dispatch systems, prioritizing incidents, and maintaining confidential records while adhering to agency procedures.

Qualifications

• High school diploma or equivalent required; some agencies recruit entry-level applicants, while others require certifications.
• Active listening, accurate typing, clear speech, and basic computer skills are essential.
• Ability to organize information under pressure and follow established testing scores and training deadlines.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma or equivalent

Telecommunicator certifications (if required)

Tools

Computer-aided dispatch systems

Job description

911 Emergency Communications in Granby, MO is seeking qualified emergency dispatchers to connect callers with public safety responders. The role involves handling emergency and nonemergency calls, confirming details, and coordinating police, fire, or medical resources in fast-paced environments.

Responsibilities include accurate data entry in dispatch systems, prioritizing incidents, and maintaining confidential records while adhering to agency procedures.