235-Systems Inside Sales Specialist

Scallon Controls, Inc.; Beaumont (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Scallon Controls, Inc. is seeking an Systems Inside Sales Specialist to support Outside Sales with control system sizing, selection, and pricing. You will interact daily with customers providing technical, commercial, and sales assistance to ensure solutions meet requirements.

The role requires 3–5 years in technical sales, strong communication, and proficiency with MS Office and internal systems. You will help optimize margins, manage quotations, and drive satisfaction across accounts.

Qualifications

• BS/BA degree or combination of applicable education and experience.
• Advanced technical knowledge/understanding of Control Systems, PLC, Flow Computers, or programmable/ configurable automation systems.

Responsibilities

• Prepare proposals/quotes including product sizing, selection and pricing to assist Outside Sales in selling Distributive Control Systems products and services.
• Interact with customers on a day-to-day basis providing technical, commercial and general sales support.
• Evaluate RFQs for testing, documentation and technical content to ensure proposed solutions meet customer requirements.
• Evaluate customer requirements and identify opportunities for optimizing margin and expanding scope of products/services supplied.
• Manage workload and engage available internal and external resources as required to meet customer deadlines.
• Manage change of customer requirements to quotations and active orders reducing non-conformance while driving customer satisfaction.
• Proactively follow up with customers on quotations achieving a high hit rate of conversion to orders and ensuring customer satisfaction.
• Participate in customer meetings as required to ensure clear communication of customer requirements.
• Work with Customer Sales Assistant in post award activities to ensure customer expectations are exceeded and drive customer satisfaction.
• Develop and maintain a high level of technical proficiency with products represented.
• Develop and maintain a high level of proficiency with internal business system and principal supplied sizing tools.
• Develop and maintain awareness of all products and services provided by Scallon Controls to identify opportunities for expanding scope of supply.
• Assist Outside Sales in achieving the strategic goals of assigned accounts.
• Evaluate and suggest improvements to team processes and tools that will improve efficiency and increase customer dependency.
• Performs other duties and required.

Skills

Inside Sales

Technical Sales

Customer Service

Microsoft Office

Cross-functional Coordination

Communication Skills

Problem Solving

Time Management

Team Player

Attention to Detail

Education

BS/BA degree preferred

Control Systems Knowledge

Tools

MS Office

Job description

Job Title: Systems Inside Sales Specialist

Duties And Responsibilites

• Prepare proposals/quotes including product (Control Systems) sizing, selection and pricing to assist Outside Sales in selling Distributive Control Systems products and services.
• Interact with customers on a day-to-day basis providing technical, commercial and general sales support.
• Evaluate RFQ’s for testing, documentation and technical content to ensure proposed solutions meet customer requirements.
• Evaluate customer requirements and identify opportunities for optimizing margin and expanding scope of products/services supplied.
• Manage workload and engage available internal and external resources as required to meet customer deadlines.
• Manage change of customer requirements to quotations and active orders reducing non-conformance while driving customer satisfaction.
• Proactively follow up with customers on quotations achieving a high hit rate of conversion to orders and ensuring customer satisfaction.
• Participate in customer meetings as required to ensure clear communication of customer requirements.
• Work with Customer Sales Assistant in post award activities to ensure customer expectations are exceeded and drive customer satisfaction.
• Develop and maintain a high level of technical proficiency with products represented.
• Develop and maintain a high level of proficiency with internal business system and principal supplied sizing tools.
• Develop and maintain awareness of all products and services provided by Scallon Controls to identify opportunities for expanding scope of supply.
• Assist Outside Sales in achieving the strategic goals of assigned accounts.
• Evaluate and suggest improvements to team processes and tools that will improve efficiency and increase customer dependency.
• Performs other duties and required.

Qualifications

Education/Knowledge:

• BS/BA degree preferred or combination of applicable education and experience.
• Advanced technical knowledge/understanding of Control Systems, PLC, Flow Computers. or programmable / configurable automation systems.

Experience/Skills

• 3-5 years as an inside sales representative or equivalent in a technical sales environment.
• Strong written and verbal communication skills.
• High level of PC proficiency including MS Office, principal supplied software, internal business system and internet.
• Demonstrated ability to communicate and coordinate with a cross section of other employees, principals, and customers.
• Strong customer service skills including the ability to develop rapport and trust with customers and other employees.
• Excellent problem solving skills.
• Strong interpersonal skills and the ability to work as part of a team.
• Strong time management skills including ability to multi-task.
• Demonstrated attention to detail.
• High ethical standards in dealing with customers and principals.
• Good self-management skills to include dependability, initiative, innovation, professionalism and organization skills.