2027 New Grad Position - System Engineer

Geek+; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Geek+ is seeking a Systems Engineer to serve as the primary contact for partners and clients ranging from startups to Fortune 500 companies. You will diagnose issues, understand client needs, and work to root cause problems in complex robotic systems.

Responsibilities include designing software for robot fleets, deploying Linux-based solutions, conducting SIT/UAT with clients, and providing remote and on-site support while coordinating with overseas teams.

Qualifications

• Bachelor's degree or related field.
• Proficiency in Mandarin and English, spoken and written.
• Hands-on experience with SQL and Linux.
• Proficiency with Microsoft Office and collaboration tools.
• Willingness to travel up to 75% within the Americas.
• Attention to detail and willingness to learn.

Responsibilities

• Design and configure software that manages robot fleets and fulfillment solutions.
• Deploy client system solutions on Linux servers and manage databases using SQL.
• Conduct SIT/UAT with clients and ensure smooth system integration.

Education

Bachelor's degree

MIS

Industrial Engineering

Mechanical Engineering

Electrical and Computer Engineering

Computer Science

General related field

Tools

Redis

Nginx

Postman

RESTful APIs

JDK

Cloud platforms

SQL

Linux

Job description

Systems Engineer

Open for all students graduating before July 2027

Location: GA/remote

• Travel up to 75% within the Americas

About Geek+

Geek+ is a robotics and AI company specializing in AI-powered logistics solutions. Founded in Beijing in 2015, we have grown into the largest independent logistics robotics company in the world, with operations across the globe. Our North American headquarters in San Diego, California, and our innovation center in Suwanee, Georgia, drive our continued growth in the United States, Canada, and LatAm.

Life at Geek+

Plain and simple: we're a team of geeks who love technology and teamwork. We work together to meet any customer need, we celebrate our wins, and we learn from our misses. The only thing better than seeing a customer's operations improved by our technology is seeing it happen at scale. We're biased toward action, we get things done, and we think differently about how technology gets applied. We support each other and we're empowered to win. Our strength comes from our different backgrounds and perspectives.

The Role

As a Systems Engineer at Geek+, you'll be the primary point of contact for partners and clients ranging from startups to Fortune 500 companies. You'll build strong working relationships with them, develop a deep understanding of their needs, and diagnose, troubleshoot, and resolve the issues they run into — getting to the root cause rather than the symptom. If you're excited about robots and rolling out complex systems, we'd like to hear from you.

What You'll Do

Implementation and deployment

• Assist with the design and configuration of the software that manages our robot fleets and fulfillment solutions
• Deploy client system solutions on Linux servers and manage databases using SQL
• Close out implementations against the project closing checklist

Integration and testing

• Run API and functional testing sessions with clients to integrate Geek+ systems with client systems
• Drive and participate in System Integration Testing (SIT) and User Acceptance Testing (UAT), using these cycles to take over system knowledge from the implementation team

Post-launch support

• Provide remote and onsite hypercare after go-live, including hardware, software, and network troubleshooting and firmware upgrades
• Respond to customer inquiries and track each issue through to resolution within agreed timelines and SLAs
• Develop training materials and SOPs for system operation, fault recovery, and exception handling

Communication and collaboration

• Communicate with clients by phone, email, and chat, providing clear written instructions and technical documentation
• Facilitate and drive cross-functional collaboration, including coordination with overseas teams as needed

Required Qualifications

• Bachelor's degree in Management Information Systems, Industrial Engineering, Mechanical Engineering, Electrical and Computer Engineering, Computer Science, or a related field
• Professional working proficiency in both Mandarin and English, spoken and written
• Hands-on experience with SQL and Linux
• Proficiency with Microsoft Office and online collaboration tools
• Willingness and ability to travel domestically within the Americas up to 75% to support client projects
• Strong attention to detail and a willingness to learn

Preferred Qualifications

• Internship or professional experience in software, hardware, or network product support
• Exposure to or working knowledge of Redis, Nginx, Postman, RESTful APIs, JDK, and cloud platforms
• Experience with WMS, WES, MES, or WCS systems