1st Shift Data Center Ops Lead - 99.999% Uptime

Webhosting; Buffalo, Northern (NY, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Rackspace Technology is seeking a First Shift Data Center Operations Manager in Buffalo, NY. You will lead a datacenter operations team to ensure 99.999% uptime, manage vendor relations, and drive improvements in procedures and equipment while coordinating with contractors and leadership.

The role requires on-site presence and may include nights, weekends, and holidays due to 24x7 operations. You will oversee OS installations, hardware upgrades, and network hardware integration as part of daily

Qualifications

• Experience leading a datacenter operations team.
• Ability to plan, operate, and maintain datacenter equipment.
• Skilled in vendor selection and contract negotiations.

Responsibilities

• Manage a team of datacenter operation engineers and maintain uptime.
• Report operational performance to leadership.
• Recommend procedural or equipment changes to increase productivity and reduce cost.
• Train employees on policies and procedures and engage them in change.
• Coordinate with vendors and contractors to meet Data Center needs on time and cost-effectively.
• Perform OS administration and hardware troubleshooting across Windows and Linux environments.

Skills

Team management

Vendor management

Project coordination

Leadership

Tools

Windows Server

Red Hat Enterprise Linux

Ubuntu Linux

VMware ESX

Job description

Rackspace Technology is seeking a First Shift Data Center Operations Manager in Buffalo, NY. You will lead a datacenter operations team to ensure 99.999% uptime, manage vendor relations, and drive improvements in procedures and equipment while coordinating with contractors and leadership.

The role requires on-site presence and may include nights, weekends, and holidays due to 24x7 operations. You will oversee OS installations, hardware upgrades, and network hardware integration as part of daily