1st CSR/ Clerical Assistant

Express Employment Professionals - Cincinnati East; Pulaski (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a friendly, detail-oriented office/clerical support professional for a full-time role in Pulaski, TN. The position handles customer service, data entry, payment processing, and loan documentation assistance.

Responsibilities include assisting customers, updating records, and directing inquiries to the correct department, with a standard 8:00AM–5:00PM schedule.

Qualifications

• Customer service or office experience helpful but not required.

Responsibilities

• Assist customers with questions and general account needs.
• Provide friendly and professional service.
• Direct customers to the appropriate department when needed.
• Enter and update customer information in computer systems.
• Process customer payments accurately and maintain records.
• Assist customers with basic loan application forms and collect required documents.

Skills

Customer service

Data entry

Job description

Key Responsibilities

• Customer Service
• Assist customers with questions and general account needs.
• Provide friendly and professional service.
• Direct customers to the appropriate department when needed.
• Clerical Support
• Enter and update customer information in computer systems.
• Maintain files and organize paperwork.
• Complete basic office tasks and data entry.
• Payments & Loan Assistance
• Process customer payments accurately.
• Provide receipts and maintain payment records.
• Assist customers with basic loan application forms and collect required documents.

Physical Requirements

• Sitting, standing, bending

Experience Required

• Customer service or office experience helpful but not required.

Work Schedule

• 8:00AM - 5:00PM

Job Order Number: FF002