181- Sales Associate - Store

Ashley Stewart, Inc.; Highland Park (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Associate to enhance customer experience and drive sales in their store. This role involves providing exceptional customer service, managing merchandise, and assisting with store operations. Ideal candidates will possess strong communication skills and a passion for retail. Join a team that values teamwork and integrity, and contribute to a welcoming shopping environment that empowers customers. If you're ready to make a difference and grow in a dynamic retail setting, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent required.
• 6-12 months prior retail experience preferred.

Responsibilities

• Drive sales to achieve personal and store goals.
• Provide exceptional customer service to all customers.
• Assist in merchandising and store maintenance.

Skills

Excellent communication skills

Strong interpersonal skills

Retail math principles

Computer skills and POS system

Detail oriented

Education

High school diploma or equivalent

Tools

POS system

Job description

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Position Overview

The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest.

Major Responsibilities and/or Essential Functions

1. Driving Sales

• Drive sales to achieve and exceed personal and store goals.
• Ensure all funds and merchandise are handled according to Company policy and procedure.
• Assist with scheduling a minimum of 1 grass-root event per quarter.
• Effectively manage merchandise.
• Assist with driving Marketing initiatives.

Customer Experience

• Provide an exceptional customer service experience to all customers.
• Serve as product knowledge expert to educate customers.
• Successfully model the Company values.
• Serve as a role model to all Associates for exceptional customer service through customer experience.
• Drive PLCC to enhance brand loyalty.

Operations

• Assist in merchandising, display maintenance, and visual changes to enhance the Brand.
• Assist in replenishing floor stock.
• Ensure the neatness, maintenance, and cleanliness of the store.
• Communicate with Store Manager and Full Time Assistant Manager on areas of importance.
• Maintain the highest standards in store operations in relation to the Policy and Procedures manual.
• Effectively manage time for self.

Knowledge, Skills, & Experience

• High school diploma or equivalent.
• 6–12 months prior retail experience.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to be flexible and adapt to the needs of the business.
• Detail oriented; consistently meets deadlines.

Essential Work Requirements

This position requires the ability to:

• Lift 30 lbs, pushing, pulling, bending, and stretching frequently.
• Stand for periods of 8–10 hours a day.
• Use ladders or other equipment for store and merchandising maintenance.
• Work a flexible schedule including some holidays, most weekends, and/or late evenings.
• Minimal travel may be required, e.g., district meetings, banking duties.

Interaction

• Daily interaction across all divisions/levels.

Reports to

• Store Manager (SM).

Additional Information

Any additional information not covered above.

Brand Overview

Ashley Stewart was founded in 1991, beginning with the first store in Brooklyn, NY. The brand is known for fashion-forward, well-tailored, affordable clothing in a welcoming environment. Customers can shop in retail stores across the US and online at www.ashleystewart.com. The brand has grown internationally, engaging customers through social media. Ashley Stewart continues to deliver style and flattering fits for confident, trend-savvy women.

Our Philosophy

We believe in core values of fair play, hard work, teamwork, and integrity. Success comes from unified planning and execution. Our brand stands for confidence, self-esteem, sexiness, class, and sisterhood. We aim to provide a shopping experience that reflects these values, with employees acting as trusted confidantes and friends to our customers.