Finan Sales Associate - Store #06 Part-Time

Northgate Markets; La Puente (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking supermarket chain that values its employees and fosters a positive work environment. We are looking for enthusiastic individuals who are passionate about customer service and eager to grow within our family. In this role, you will engage with customers, ensure compliance with financial regulations, and contribute to a welcoming atmosphere. With flexible schedules and opportunities for advancement, this is a chance to be part of a team that truly cares about its members and the community. If you thrive in a dynamic environment and want to make a difference, we invite you to apply!

Benefits

20% discount for employees

Flexible schedules

Opportunities for growth

Qualifications

• Strong customer service skills and ability to build relationships.
• Knowledgeable in company policies and procedures.

Responsibilities

• Ensure compliance with Anti Money Laundering and company policies.
• Provide excellent customer service and assist with transactions.
• Utilize software platforms for financial transactions.

Skills

Customer Service

Multi-tasking

Time Management

Problem Solving

Bilingual (preferred)

Education

High School Diploma

Tools

Microsoft Office

Job description

Our first store opened on January 2nd, 1980 in Anaheim CA and since then we have grown to 40 stores in three counties: Los Angeles, Orange and San Diego. We offer our customers a full service supermarket with a large meat department, bakery, tortilleria and prepared foods in addition to a sizeable section of domestic and imported Latin American grocery goods to provide a Mexican homeland experience. We are always looking for great people to join as a member of the Northgate Family. We look for enthusiastic people with the potential and desire to grow with us. We strive to create a great work environment that is positive and fun; where people have meaningful work, where individuals have a sense of belonging and feel appreciated, valued and secure. If you are passionate about food, are customer focused, team oriented, and want to be a part of our family, we invite you to apply! We offer opportunities for growth, 20% discount for you and one other family member in your household for most purchases made at Northgate and flexible schedules. To learn more, please visit www.northgatemarkets.com/careers

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Responsible for Anti Money Laundering compliance and company Policies and Procedures.
2. Ability to multi-task, set priorities and manage time effectively.
3. Promote all financial services and advise accurate information to the customer regarding the different financial services we offer with the main objective of increasing sales.
4. Assist Customers with highest level of customer service, transactions, and all the other business needs.
5. Accountable for the store and individual goals.
6. Utilize multiple software platforms to process financial transactions accurately.
7. Responsible for cash in custody ranging from $10k - $60k under custody always.
8. Responsible for compliance with policies and procedures manual of cash handling, check cashing, money transfers, cash cards, bill payments and money orders.
9. Advise Supervisor of any event that might require his/her intervention.
10. Responsible for compliance with Bank Secrecy Act and Anti Money Laundering and privacy act regulations.
11. Responsible for cash vault balancing in custody and daily reconciling.
12. Responsible for the check and cash deposits to the bank.
13. Identify issues and problem solve to find a solution based on the customer needs.
14. Balance and load ATM as needed.
15. Participate in any internal or external audit.
16. Receive and deposit cash to armored service.
17. Maintain confidentiality with customer data.
18. Perform other work-related duties as assigned.

POSITION REQUIREMENTS AND CONDITIONS:

• Excellent Customer Service skills
• Ability to build and maintain positive relationships with customers and associates internally and externally.
• Ability to work a flexible schedule, including weekends and Holidays, based on company need.
• Knowledgeable of computer skills including Microsoft Office.
• Ability to understand, company manuals, forms, policies and procedures and other related documents. Bilingual preferred.

Education/Experience/Skills

• High School Diploma required

Physical Demands and Conditions

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to sit; stand; and use the hands to handle, finger, or feel objects, tools or controls;
• The employee must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel;
• The employee must occasionally exert or lift up to 25 pounds carrying boxes of records and forms and frequently exert or lift moderate amounts of weight;
• Require specific vision abilities that include close vision and the ability to adjust focus.

The work environment is that typical of a retail store. The noise level in the work environment is open concept with multiple conversations occurring.